Rates
Rates are quoted in South African Rands (ZAR). Rates, conditions and information are subject to change without notice. Rates include maintenance, oil and VAT, but exclude fuel.

Minimum Rental Charge
The minimum rental period is 24 hours. Rentals are charged in periods of 24 hours from the date and time of checkout. A 24 hour (one day) minimum charge applies.

Availability
Certain groups and/or models may not be available at a particular branch. Models are subject to availability.

Extension of Rental
Extension of rentals beyond the original date must be authorised by Europcar. If an extension is required, please contact SouthafriCar during office hours (weekdays) by telephone or email in order to qualify for these discounted rates. If the extension is made directly with Europcar, then the more expensive Europcar extension rates will be charged. Failure to comply with this procedure will result in renter driving the vehicle without Collision Damage Waiver and/or Theft Protection and without lawful permission.

Age/Drivers Licence
The minimum age for drivers is 23. Please refer to Young Driver details for renters under the age of 23. There is no maximum age. Drivers must be in possession of a valid unendorsed licence. Whilst driving clients are required to have their driver's licence in their possession at all times.

Young Driver
A renter who is under the age of 23, but has been in the possession of a valid unendorsed driver's licence for at least 2 year will be approved to hire the vehicle. A R50 charge per driver, per day will apply.

Forms of Payment
Rentals will only be granted to holders of an approved account or major credit card i.e. American Express, Diners Club, Visa, and MasterCard. For credit card rentals, authorisation will be obtained.

Standard Insurance Cover
Acceptance of this cover is compulsory for every vehicle rented out by Europcar Car Rental. Insurance cover limits the renter's liability in the event of collision or theft of the vehicle.

Super Insurance Cover
This cover is available to provide the renter with additional cover, which includes much-reduced excess, in the event of collision or theft of the vehicle.

Exclusions
The renter will be liable for the full value of the damage and/or loss where such damage or loss is sustained in circumstances including but not limited to the following:

• As a result of driver negligence.
• Where the vehicle is driven by an unauthorised driver i.e. a driver not specified as a driver or additional driver on the Rental Agreement.
• Driving under the influence of alcohol or illegal substances.
• Failure to obtain authorization from Europcar to extend the pre-booked rental.
• Where accidents are not reported within 24 hours to the nearest police station or to Europcar within 6 hours.
• Where the vehicle has been taken beyond the borders of South Africa without the written permission of Europcar.
• Not being able to produce the keys in case of theft unless exceptional circumstances apply.
• Not reporting the exact details of the last known location of the vehicle prior to the theft.
• Collisions where no other vehicle, person, animal or object is involved.
• Where there has been a material breach of the Terms and Conditions of the Rental Agreement.

Personal Belongings
Personal Belongings are not covered by the insurance provided.

Personal Accident Insurance
This insurance covers the renter and passengers of the rental vehicle up to a maximum of R20 000 per incident, in the event of death or permanent disability resulting from a collision with another vehicle.

Over Border Rentals
Written permission from Europcar is required before taking a vehicle beyond the borders of South Africa. An "over border" fee will be charged by Europcar for excursions into Mozambique, and by the Namibian government (charged at the border) for trips into Namibia. A drop-off charge is levied for rentals terminating outside South Africa.

• Vehicles are allowed into Botswana, Lesotho, Namibia, Swaziland and Mozambique
• Vehicles are not allowed into Angola and Zambia

• South Africa to Namibia, Botswana and Mozambique - all vehicles except groups F, G, H, O and I

• A non refundable fee of R750.00 will be levied for vehicles crossing into Mozambique
• Whilst traveling in Mozambique, permitted vehicles are subject to an excess of R35 000 for Standard Cover and R9000 for Super Cover.
• All foreign registered vehicles entering Namibia will have to pay a Cross Border Charge. A Cross Border Certificate will be issued by the Namibian authorities and must be kept in the glove compartment or handed to the Europcar representative.
• A penalty fee of up to R5000.00 may be levied if the documentation is not produced/found.

One Way Rentals

Domestic

For rentals terminating at a location that is a distance of 150kms or more away from the original renting branch, a R250.00 one-way fee applies. Garden Route to Cape Town - R400.00

International

For rentals terminating outside South Africans borders a one way fee applies:

• South Africa to Botswana - SA to Kasane/Maun R2700.00; SA to Gaberone/FrancisTown R2200.00
• South Africa to Namibia - R2200.00
• South Africa to Swaziland - R700.00

Delivery & Collection
A delivery and/or collection fee may be levied. In addition any toll fees or game park entrance fees will be billed.

Office Hours

• 25 Kilometres or less, R75.00
• 26 Kilometres or more, R3.00 per km

• 25 Kilometres or less, R150.00
• 26 Kilometres or more, R3.00 per km

Contract Fee
A contract fee of R20.00 per rental will be charged directly to the client at point of rental.

No Show Fee
A no show fee of R200.00 will apply.

Additional Charges
All fines and penalties incurred during the rental period are for the renter's own account. Loss of keys will result in an applicable charge being levied. A valet charge may be levied on dirty vehicles. In addition a R100 handling fee will be levied on traffic penalties incurred.

Deposits - Excess and Fuel
A deposit for excess liability, fuel and an additional R1000.00 is required on initiation of the rental.

Payment of fuel deposits:

• Credit Card - R350
• Cash - R800

Additional Driver Surcharges

• Additional drivers are charged at R100 per rental per driver.

Additional Equipment

• Child seats are charges at R130.00 per rental per seat.
• Second Spare Wheels at R350 per rental per wheel.

Fuel
Each Europcar vehicle leaves with a full tank and the renter pays for refueling on return. Each vehicle is refueled on termination regardless of whether or not the fuel gauge indicates that the vehicle is full.

Rental Requirements
The client would be required to supply the following:

• Voucher
• Credit card
• Name, address, telephone number and email address
• Local contact details
• Drivers licence and passport

Driving Requirements
What to do in case of a breakdown

• Contact Europcar on the emergency toll free number 0800 011 344 (South Africa only)
• Emergency SOS telephones are conveniently located on most major highways (South Africa only)
• Client is not to replace or repair any vehicle parts unless authorised by Europcar

• Contact Europcar immediately
• A full report must be made to the nearest Police Station within 24 hours where an accident has occurred and 6 hours in case of theft.
• A case number must be obtained

Useful Information

Government Tax

• Tax is included in the rates but may be subject to change in accordance with Government Legislation in which case rates will be adjusted accordingly